FAQ

Artwork: Custom Design Services

No problem! There is a fee for the graphic design labor, and you can purchase a custom design during checkout. After placing the order, you will, of course, have a chance to revise and approve the final artwork. Production will only begin when you are 100% happy with the image, text, and layout.

Let’s do it! You can purchase a custom design right along with your order (except for temporary tattoos). You will, of course, have a chance to revise and approve the final artwork. Production will only begin when you are 100% happy with the image. Please note: Each custom design is priced as a single-use, non-licensed image and the fee is non-refundable.

Since each image needs to be sized and set-up individually, we treat each image as it’s own order – but you can order multiple sets, and we can ship them together! For instance, you could ‘Add to Cart’ 10 pins for your first ready-file, then ‘Add to Cart’ 25 pins for your second ready-file, and so on.

If you are a graphic designer with bulk art and Adobe Photoshop/Illustrator skills, you can download easy-to-use templates to set up the print pages of your order and receive the wholesale discount in full. When your files are 100% print-ready, you can attach a single .zip file up to 64MB in size during checkout or use the dropbox link included in your e-mailed receipt.

No design experience? No problem. We can still create your order using more than one design! There is a per hour fee for the extra graphic design labor. Some projects take less than an hour, while some take longer. For a quote, please use the contact form on this website and include a detailed description of your project, including SIZE, QUANTITY, and DATE NEEDED.

We are happy to begin designing your custom artwork when an order has been placed. Please be assured, we will work with you to create exactly the image you need. We’ve been here since 2007, and we really do know how to create designs for our products that you will love. Plus, you will be able to see (and approve) the design prior to production. It is important to note, though: Design fees are non-refundable.

Yes. All artwork remains on-file for 1 year for easy reordering.

At this time, we are NOT able to accept requests for new, original graphic tattoo art. If you are looking for a ‘from scratch’ tattoo design, there are a ton of amazing artists out there who can help you create exactly what you need. Just try searching ‘custom tattoo design’ on Etsy. Of course, when your artwork is finished, we would love to make your temporary tattoos!

One exception: We CAN help you create a basic text-only design, modify an existing Buttonhead design, or make a minor edit to your existing file. Just send a message and request a quote!

Artwork: Your Existing Files

Perfect! Set up of one image is included with purchase. You don’t even need to download a template! If your image is finished and requires no editing, you will receive our wholesale pricing rates with absolutely no design fees. Here’s the bonus: You will still have a chance to revise and approve the alignment of your image before production begins!

No problem! There is a fee for the graphic design labor, and you can purchase a custom design during checkout. After placing the order, you will, of course, have a chance to revise and approve the final artwork. Production will only begin when you are 100% happy with the image, text, and layout.

Since each image needs to be sized and set-up individually, we treat each image as it’s own order – but you can order multiple sets, and we can ship them together! For instance, you could ‘Add to Cart’ 10 pins for your first ready-file, then ‘Add to Cart’ 25 pins for your second ready-file, and so on.

If you are a graphic designer with bulk art and Adobe Photoshop/Illustrator skills, you can download easy-to-use templates to set up the print pages of your order and receive the wholesale discount in full. When your files are 100% print-ready, you can attach a single .zip file up to 64MB in size during checkout or use the dropbox link included in your e-mailed receipt.

No design experience? No problem. We can still create your order using more than one design! There is a per hour fee for the extra graphic design labor. Some projects take less than an hour, while some take longer. For a quote, please use the contact form on this website and include a detailed description of your project, including SIZE, QUANTITY, and DATE NEEDED.

Photo and text instructions and even a video tutorial are included with the template download files! If you have design skills and a copy of Adobe Photoshop or Illustrator, you will have no trouble at all setting up your artwork. If the idea of ‘layers’ makes your head spin, just contact us for a quote on setting up the artwork for you. Don’t struggle for days with something that we can easily help with!

If you are submitting a single image, create/size your file in the width/height of the finished item (with a minimum resolution of 300dpi). Any and all file submissions can be saved as a standard non-lossy file type, such as .eps, .png, .bmp, .psd, .ai, or .pdf

Yes. All artwork remains on-file for 1 year for easy reordering.

No, absolutely not. We do not reproduce or reuse your images in any way, shape, or form.

General Business

8:30am-5pm Central Time
Monday-Friday
We are closed weekends and major U.S. holidays.

E-mail! Just use the contact form on this website. Most messages are responded to within 1 working day.

We would so love to meet you, but at this time we must decline direct pick-ups and meet-ups. Sorry!

All of our button making equipment and supplies are American made by Tecre, and all can be purchased at Tecre.com.

Most Popular FAQs

No problem! There is a fee for the graphic design labor, and you can purchase a custom design during checkout. After placing the order, you will, of course, have a chance to revise and approve the final artwork. Production will only begin when you are 100% happy with the image, text, and layout.

Since each image needs to be sized and set-up individually, we treat each image as it’s own order – but you can order multiple sets, and we can ship them together! For instance, you could ‘Add to Cart’ 10 pins for your first ready-file, then ‘Add to Cart’ 25 pins for your second ready-file, and so on.

If you are a graphic designer with bulk art and Adobe Photoshop/Illustrator skills, you can download easy-to-use templates to set up the print pages of your order and receive the wholesale discount in full. When your files are 100% print-ready, you can attach a single .zip file up to 64MB in size during checkout or use the dropbox link included in your e-mailed receipt.

No design experience? No problem. We can still create your order using more than one design! There is a per hour fee for the extra graphic design labor. Some projects take less than an hour, while some take longer. For a quote, please use the contact form on this website and include a detailed description of your project, including SIZE, QUANTITY, and DATE NEEDED.

We are happy to begin designing your custom artwork when an order has been placed. Please be assured, we will work with you to create exactly the image you need. We’ve been here since 2007, and we really do know how to create designs for our products that you will love. Plus, you will be able to see (and approve) the design prior to production. It is important to note, though: Design fees are non-refundable.

At this time, we are NOT able to accept requests for new, original graphic tattoo art. If you are looking for a ‘from scratch’ tattoo design, there are a ton of amazing artists out there who can help you create exactly what you need. Just try searching ‘custom tattoo design’ on Etsy. Of course, when your artwork is finished, we would love to make your temporary tattoos!

One exception: We CAN help you create a basic text-only design, modify an existing Buttonhead design, or make a minor edit to your existing file. Just send a message and request a quote!

Orders with no customizations are guaranteed to ship in 1-2 business days. This includes ready-made pin, magnet, sticker, and basic tattoo sets. The sooner you place your order, the sooner it will ship!

Custom orders that include any items with personalized text, photo, or graphics typically ship in 2-4 business days, if under 1,000 pieces. If you are in a rush, the best option is to plan for 4 days, and place your order immediately to secure your spot on the production schedule. After your order is placed, you will be contacted within 1 business day to confirm. Guaranteed!

Ship time is in addition to production time. At checkout, all available shipping options will be displayed, along with the price and estimated delivery time. How fast you receive the package will depend entirely on the shipping class you select.

Non-U.S. Orders

Nice try, but no. We are required by law to mark your package as ‘merchandise’ and declare the full value of the order. We will not, under any circumstances, misrepresent the contents or value of a package. Sorry!

We love working with Non-U.S. customers and have done so for years. Most packages typically arrive within 2 weeks of shipment, but from time to time, a shipment will be delayed significantly at Customs, regardless of the carrier or class. Although it only happens approximately 5% of the time, packages may arrive up to 30 days after the shipment date. If you need your order for a specific deadline, we would recommend ordering at least 30 days in advance.

Payment

We accept all major credit and debit card payments via Paypal – NO ACCOUNT REQUIRED!

E-check orders will be processed when the payment has been approved.

We want you to be 100% happy with your purchase. If you have any issues with your order, please contact within 7 days of receipt.

REFUNDABLE WITH RETURN
– Product issues due to mechanical print error.
– Product issues due to mechanical assembly error.

NON-REFUNDABLE
– Custom design fees (even in the event of a cancellation or a physical product refund).
– Products which contain a client-approved or client-provided typographical error.
– Products which do not meet graphic alignment, color, or sizing expectations (as these issues are addressed and approved during the ordering and proofing process).
– Any shipping costs (initial and/or for a return package).
– Products and shipping cost for packages lost in transit due to carrier error or client-provided incorrect shipping address.

Shipping

We offer several different shipping methods. Just use our shopping cart to enter your postal code and see all of the available options to find the one that best meets your time frame and budget.

No. At this time, Buttonhead ships exclusively via USPS. We’ve priced all of the other major carriers, and USPS offers the best rate for our median package weight.

At this time, we are unable to charge a shipment to your corporate account. However, we are looking to add this functionality in the near future.

Mailing insurance is available on request, but is typically not included with Buttonhead standard shipping. If you would like to have a package insured, please contact for a quote.

Nice try, but no. We are required by law to mark your package as ‘merchandise’ and declare the full value of the order. We will not, under any circumstances, misrepresent the contents or value of a package. Sorry!

We love working with Non-U.S. customers and have done so for years. Most packages typically arrive within 2 weeks of shipment, but from time to time, a shipment will be delayed significantly at Customs, regardless of the carrier or class. Although it only happens approximately 5% of the time, packages may arrive up to 30 days after the shipment date. If you need your order for a specific deadline, we would recommend ordering at least 30 days in advance.

All available shipping methods will be displayed at checkout:
First Class: 3-5 days U.S. / 14-30 days non-U.S. (typical, not guaranteed)
Priority: 2-4 days U.S. / 6-14 days non-U.S. (typical, not guaranteed)
Express: 1-2 days U.S. / 3-5 days non-U.S. (guaranteed* in most areas)

* For Express shipping only: If the carrier does not deliver in time, the postage would be refundable, but please be aware, the custom order would not.

Turnaround Time

Orders with no customizations are guaranteed to ship in 1-2 business days. This includes ready-made pin, magnet, sticker, and basic tattoo sets. The sooner you place your order, the sooner it will ship!

Custom orders that include any items with personalized text, photo, or graphics typically ship in 2-4 business days, if under 1,000 pieces. If you are in a rush, the best option is to plan for 4 days, and place your order immediately to secure your spot on the production schedule. After your order is placed, you will be contacted within 1 business day to confirm. Guaranteed!

Ship time is in addition to production time. At checkout, all available shipping options will be displayed, along with the price and estimated delivery time. How fast you receive the package will depend entirely on the shipping class you select.